MR or MRS ?
As I was saying in my last blog Want to-be-alien tended to waste his days away by staring first at me and then at Special Person II. I tried to explain to him that maybe he should spend his time more wisely, like by reading up on the method that we used so that he could answer the clients questions when they called.
Very often when he answered the phone he ended up giving the phone either to SPII or to me, since he couldnt answer the questions that he was asked. Sometimes he would tell them that each level was ten hours, and sometimes he would say that they were twelve or even 25 hours. The truth was that each level was either 15 or 30 hours long. He also used to say to them that it didnt matter if they didnt have any money because we gave lots of reductions to people who didnt have any money. You can imagine what kind of a position the sales rep was put in when they client in question says I was told on the phone that you give very big reductions to people, so Id like to have a big reduction.
When the clients called he would first answer their questions and then he would eventually write down their name, number and address so that we could contact them. Since he sat not too far from me I heard most of his phone calls. One day as he was asking the client for the necessary info I heard him ask the client Is it Mr or Mrs? I didnt know what to say. He had been speaking to this person for about ten fifteen minutes without being able to hear weather it was a man or a woman! And even if it was difficult to hear if it was a man or a woman there are other ways to find out which sex the person in question is.
But I suppose at least he managed to get the persons name .
